Online Fraud Tips: Common Sense Advice for Buyers and Sellers   OUR POLICY:duPontREGISTRY.com will never ask you for sensitive personal information such as passwords, bank account or credit card numbers, PINs, or Social Security numbers via e-mail. If you accidentally supply financially sensitive information to a suspicious person or site, contact us immediately for advice and instructions. Rule number one—use common sense. If an advertisement looks too good to be true, it probably is. Research the market value of all potential purchases, use our site and other reputable sources to compare pricing. Vehicles offered below market value should be carefully evaluated. The best protection from fraud is knowledge. Here are some tips to assist you in safe online transactions. Non-Delivery of Merchandise  •  Make sure you are purchasing merchandise from a reputable source.  •  Try to obtain a physical address rather than merely a post office box and a phone number, call the seller to see if the number is correct and working.  •  Send the seller an e-mail to see if they have an active email address and be wary of sellers who use free email services where a credit card wasn't required to open the account.  •  Consider not purchasing from sellers who won't provide you with this type of information  •  Be cautious when responding to special offers (especially through unsolicited email).  •  Be cautious when dealing with individuals/companies from outside your own country.  •  Inquire about returns and warranties.  •  The safest way to purchase items via the Internet is by credit card because you can often dispute the charges if something is wrong.  •  Make sure the transaction is secure when you electronically send your credit card numbers.  •  Consider utilizing an escrow or alternate payment service.   Credit Card Fraud  •  Don't give out your credit card number(s) online unless the site is a secure and reputable site. Sometimes a tiny icon of a padlock appears to symbolize a higher level of security to transmit data. This icon is not a guarantee of a secure site, but might provide you some assurance.  •  Don't trust a site just because it claims to be secure.  •  Before using the site, check out the security/encryption software it uses.  •  Make sure you are purchasing merchandise from a reputable source.  •  Do your homework on the individual or company to ensure that they are legitimate.  •  Try to obtain a physical address rather than merely a post office box and a phone number, call the seller to see if the number is correct and working.  •  Send the seller an e-mail to see if they have an active e-mail address and be wary of sellers who use free e-mail services where a credit card wasn’t required to open the account.  •  Consider not purchasing from sellers who won't provide you with this type of information.  •  Check with the Better Business Bureau from the seller’s area.  •  Check out other web sites regarding this person/company.  •  Don’t judge a person/company by their web site.  •  Be cautious when responding to special offers (especially through unsolicited e-mail).  •  Be cautious when dealing with individuals/companies from outside your own country.  •  he safest way to purchase items via the Internet is by credit card because you can often dispute the charges if something is wrong.  •  Make sure the transaction is secure when you electronically send your credit card numbers.  •  You should also keep a list of all your credit cards and account information along with the card issuer’s contact information. If anything looks suspicious or you lose your credit card(s) you should contact the card issuer immediately. What should I do if I see suspicious activity on duPontREGISTRY.com? If you see suspicious activity:  •  Report it to us immediately.  •  Forward any suspicious email correspondence or activity to dcsupport@dupontregistry.com or you may call us directly at 800.233.1731.  •  Include the Item and Customer Number of the suspicious ad. If you’ve been targeted by online fraud, you may bring it to the attention of federal and state law enforcement agencies by filing a complaint with the Internet Fraud Complaint Center. We have included some additional resources below on Internet Fraud and Scams: Types of Fraud Press Release – FTC Warns Consumers about “Check Overpayment” Scams Consumer Alert – Check Overpayment Scams: Seller Beware Federal Deposit Insurance Corporation (FDIC): Special Report on Fraud Internet Fraud Complaint Center (IFCC): Internet Fraud Preventive Measures

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